Shipping & Delivery

Every piece in our collection is made-to-order or sourced directly from individual artisan households. Please allow 3–5 business days for us to prepare and dispatch your order. For custom or limited-edition pieces, processing may take up to 7 business days — we'll update you via email.

• Standard delivery: 5–7 business days after dispatch.
• Express delivery (select pincodes): 2–3 business days.
• Free shipping on orders above ₹1,499.
• Flat ₹99 shipping for orders below ₹1,499.
• We ship via Shiprocket using DTDC, Delhivery, or BlueDart depending on your location.

We currently ship to the United States, United Kingdom, UAE, Canada, Australia, Singapore, and most EU countries. International orders are shipped via DHL Express or FedEx International Priority.

• Estimated delivery: 7–14 business days.
• International shipping rate: calculated at checkout based on weight and destination.
• Customs duties and import taxes are the responsibility of the buyer.

Once your order is dispatched, you'll receive a tracking number via email and SMS. You can track your shipment directly on the carrier's website.

While we do our best to ensure timely delivery, delays can sometimes occur due to weather, festivals, or carrier issues. If your order hasn't arrived within the estimated window, please contact us and we'll track it down for you.